Privacy Policy

PRIVACY STATEMENT for YMCA Dublin Service Users

Introduction: YMCA Dublin is a voluntary organisation that provides services to people of all ages with a focus on children, young people and their families. In order to provide these services we need to collect personal information from those who use them.

YMCA Dublin is a “Data Controller” and, as such, has a legal responsibility to ensure that you are aware of why it collects information and what it does with this information.

YMCA Dublin seeks to comply with its obligations under the General Data Protection Regulation (GDPR) by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

What information do we collect?


  • Unless otherwise agreed with you, we will only collect personal data about you such as your name, address, telephone number, age and email address.
  • We may collect information such as medical conditions and details of next of kin.
  • We always ask for your consent to collect and store this information on a registration form.
  • For some service users, we may ask you for your additional information such as your PPS Number or bank account details.
  • We use some cookies and analytics services on our website.


Cookies Policy

Cookies are small text files stored on your computer by your browser. They’re used for many things, such as remembering whether you’ve visited the site before, so that you remain logged in- or to help us work out how many visitors we get on the site over a given period of time. These cookies contain information about the use of your computer but they don’t include personal information about you.

What cookies do we use

  • Session Cookies: As you travel around our site, there are times when we need to remember technical information about you as you go from page to page. We use this technical information in many ways to improve your user experience. This cookie contains no personally identifiable information and only stays in place until you end your session (usually when you leave your site)
  • We use web analytics services to recognise your browser or device and, for example, to identify whether you have visited specific services we offer previously. This information is anonymous and only used for statistical purposes. It allows us to track information, such as how many individual users we have and how often they visit our website.

  • Persistent or Login session cookie: When you log into a restricted area, we may set a cookie on your PC, to remember your log-in details. This can be used for your convenience so that on subsequent visits, you aren’t required to provide the entire log-in information again. This cookie will remain on your computer indefinitely, even after you leave our site. 

We do not use cookies to collect personally identifiable information about you, although we may combine information from your registration with the data we get from the web analytics services we use and their cookies to analyse how you and other people use our Online Services.

Why we need it?

  • As a provider of services we need to know basic personal data in order, for example, to let you know when events take place or ensure that you are assigned to age appropriate groups.
  • In order to ensure your personal safety while attending a YMCA service or programme, we may collect basic medical information such as information on allergies and medical conditions.
  • We collect information on next of kin so that we can make contact with them in emergencies.
  • We will always seek your consent to store personal information on you or your child.
  • Our web analytics services on our website allows us to track information, such as how many individual users we have and how often they visit our website, which helps us to improve our website overall.

What do we do with it?

All the personal data we hold about you will be processed by our staff either manually or using cloud-based computer systems. No other third parties will have access to your personal data unless there is a legal obligation for us to provide them with this (For example Pobal funding) or unless you have given us your express consent to share this information with them.

Please be aware that your personal information may be stored on a cloud-based system whose servers are located within the EU or in secured cabinets or in attendance books/sign in sheets which are kept in a designated place.  We take all reasonable steps to ensure that your personal data is processed securely.

How long do we keep it?

This will vary depending on the type of information that is collected. The organisation has a data retention policy which provides a basis for deciding how long we store personal data and how we delete this information. A copy of our retention policy is available on request.